How to communicate during a crisis
When the internet is available, you can find relevant and up-to-date information about incidents affecting Hareid Municipality at hareid.kommune.no. Also follow information from the authorities and editor-controlled media such as the local newspaper and NRK. NRK P1 is Norway’s emergency broadcasting channel and can be received on a DAB radio powered by batteries, solar cells or a hand crank.
Be particularly cautious about information that surprises, frightens or angers you. Check who is behind it, and remember that text, audio, images and video can be manipulated. Only share information that you have verified comes from a reliable source.
Agree with family, friends or neighbours where you will meet and how you can help one another if mobile networks and the internet fail. Check whether your phone supports Wi-Fi calling, and agree which apps you can use for calls and messages. If someone nearby uses a different mobile or internet provider, or has satellite broadband, you can agree to share access if one network fails.
Information point in Hareid Municipality
If mobile networks and the internet fail, Hareid Municipality will establish an information point in the library at Helsehuset, Kjøpmannsgata 16. There you will receive information from national authorities and service providers about the cause of the outage, how the municipality is organising its services and how you should deal with the situation.
Opening hours will depend on the situation. At a minimum, notices at the location will explain what has happened, when the information point is open and when the next update will be issued.
Do you need to contact the emergency services?
Always try to call the emergency number, even if your phone shows that there is no coverage. When you call an emergency number, your phone will automatically connect to another available provider.
If the mobile network is down and you cannot get through, Hareid Municipality will staff a point that can relay contact to the emergency services. This point is located at Helsehuset. Follow the signs at the location.
What you need to have in place before a crisis
You should be prepared to manage on your own for seven days. Keep enough drinking water and food that can be stored, and make sure that you can cook if the power fails. You also need warm clothing, lighting and heating equipment, essential medicines, first-aid supplies and hygiene products. Keep a DAB radio, spare batteries, a fully charged power bank, some cash and more than one payment card. Write important telephone numbers on paper, and consider the needs of children, older people and pets. Agree with others how you can help one another or share equipment and shelter.
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